For enquirers not addressed in the FAQ, please get in touch with us via our online contact form, or drop an email to firstname.lastname@example.org
What is the currency used for online donations to Miri Gospel Chapel
I don’t have a Malaysian bank account. Can I still donate online to Miri Gospel Chapel?
Yes.We welcome donations from all.
If you do not have a Malaysian bank account from which to do online banking, you can opt to donate by using credit card. Please note that you will be charged according to your base currency at the prevailing rate set by your credit card company.
Is there a minimum donation amount for a single online transfer?
No.You are free to donate as much or as little an amount through our online payment gateway.
Is there a maximum transaction limit for a single online transfer?
No. You are free to donate as much or as little an amount through our online payment gateway.
Method of Payment
We have several payment options, some of which are:
- CREDIT CARD (MASTERCARD & VISA) VIA IPAY88 – Available Soon
- ONLINE BANKING
- CASH (VIA SUNDAY SERVICE DONATION SAGE , DIRECT TRANSFER THROUGH ATM)
You can also bank-in your cash at the following accounts:
Gereja Injil Miri (Miri Gospel Chapel)
Acc no. : 31699 84618
For cash donations or direct transfer into our account, please fax or email us your remittance slip and include your personal details (name, address, phone number)
Does Miri Gospel Chapel accept cheques?
Yes.Crossed cheque should be made payable to Miri Gospel Chapel. You can submit the cheque by hand, mail it to us at our office address, or bank-in directly to our account as highlighted above.
Can I use my debit card to pay donation online?
Yes. As long as the card bears a Visa or MasterCard logo, ipay88 will be able to process your donation. Debit Card donation will be available soon
Can I use my prepaid Visa card & MasterCard?
Yes. As long as the card bears a Visa or MasterCard logo, ipay88 will be able to process your donation. Prepaid Visa & MasterCard Donation will be available soon.
Do I have to pay for bank or card company fees in addition to the ipay88 transaction fee?
No. ipay88 transaction fee is inclusive of the bank and card company charges. The fees are RM0.60 or 2.9% whichever is higher.
Technical and Security Concerns
I’m donating using my credit card. Can I trust your site to keep my information secure?
Yes. We do not view or capture your credit card details.
All payment transactions are handled by iPay88, which has put in place various security requirements and compliance guidelines to curb fraudulent transactions from occurring.iPay88 complies with PCI Data Security Standard and Malaysia Payment System Act.
On our part, our donation page is hosted on a secure server to ensure integrity of data and security of your transaction.
Why does it say “Mobile88.com” on my credit card statement?
This happens because all payments are processed by iPay88, thus the transaction will appear as “Mobile88.com” or “Mobile88.com Sdn. Bhd.” on your credit card statement. Other payment methods such as local online banking are also processed by iPay88.
When I click on the button “Credit Card Payment with iPay88”, nothing happens after that. Why?
Please examine the settings of your internet browser to verify if the pop-up blocker is turned on. Please ensure that the pop-blocker is turned off. For Internet Explorer users, go to Tools->Pop-Up Blocker->Turn-Off Pop-Up Blocker.
If the problem persists, kindly email email@example.com or call 03-22614668. International customers may call +603-22614668
Cancellation and Refund
I donated the wrong amount through the online payment gateway. Can I cancel my donation and get a refund?
Yes. Please notify us immediately after the remittance is made, as we need to do the required bank reconciliation before processing your refund. If a tax-exempt receipt has been issued, our policy is to refund the donation only upon receiving the original copy of the tax-exempt receipt and performing the bank reconciliation.